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Frequently Asked Questions
SHIPPING
What is your return policy?
Our return policy allows you to return items within 24 Hours of receipt. Items must be in their original condition. For more details, please refer to our Returns & Exchanges Policy.
How long does shipping take?
Shipping times vary based on the method selected and your location. Typically, standard shipping takes 02-03 business days. You can find more information in our Shipping Policy.
How can I track my order?
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us within [insert number] days of delivery, and we will assist you in resolving the issue.
PAYMENT
What Payment Methods Are Accepted?
We accept various payment methods, including Cash on Delivery, bKash, rocket and nagad also payment options as displayed during checkout.
Order & Retunrs
How do I place an Order?
It is very simple. Please check Page "How to Order"
How Can I Cancel Or Change My Order?
If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed, we may not be able to make changes.
Do I need an account to place an order?
No, You don't need open an account.
How Do I Track My Order?
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment.
How Can I Return a Product?
Yes, Please check our Return and Exchange Policy